Shipping policy

 

Last updated: 15 January 2026


This Shipping Policy applies to orders placed on snuze.com, operated by Midnight Atlas Inc. (Snuze™).

 


 

Order Processing

  • Orders are typically processed within 1–2 business days. 

  • Orders are fulfilled from our US facility in Indiana. 

  • Our fulfilment centre operates Monday through Saturday. 

  • Orders are not processed or dispatched on Sundays or public holidays. 

  • There is no order cut-off time — orders placed at any time will be processed in the next available fulfilment window. 

 


 

US Shipping

We primarily serve customers within the United States. 

Standard Shipping

  • Free standard shipping on eligible orders. 

  • Typical delivery time: 2–4 business days after dispatch. 

Express Shipping

  • Express shipping options may be available at checkout. 

  • Typical delivery time: 1–2 business days after dispatch. 

Delivery times are estimates and may vary depending on the customer’s location and carrier conditions. 

 


 

International Shipping

  • We offer international shipping to selected countries. 

  • International delivery times vary by destination. 

  • Customs processing, duties, taxes, and local delivery delays may affect delivery times. 

  • Any applicable customs fees, import duties, or taxes are the responsibility of the customer. 

  • We are not responsible for delays caused by customs or international carriers. 

 


 

Shipping Confirmation & Tracking

  • Once your order has shipped, you will receive a shipping confirmation email with tracking information. 

  • Tracking details may take up to 24 hours to update after dispatch. 

 



Address Accuracy

Customers are responsible for providing accurate shipping information at checkout. 

Snuze is not responsible for orders delayed or lost due to incorrect or incomplete addresses. 

 



Delays & Carrier Issues

While we work with reliable carriers, delivery delays may occur due to weather, carrier disruptions, or events beyond our control. 

We appreciate your patience in such cases. 

 



Contact Us

If you have questions about shipping, please contact us at:

support@snuze.com